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| Client Feedback
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How to Talk to Your Clients about COVID-19: Client Feedback During Pandemic Response
How to proactively seek feedback & receive it well
Practice Innovations: The power of 360-degree feedback to enable greater lawyer retention
Custom & Advisory: What 2021 meant for law firms’ business development efforts
Custom & Advisory: Trends in client feedback for 2022 and beyond
Getting tax & accounting clients to change — It can happen!
Insights in Action: Talent & ESG concerns drive discussions at recent CMO roundtable events
What meaningful, intentional client feedback programs can do for law firms: Podcast
Custom & Advisory: The value to law firms of post-pitch feedback
Midsize law firms see positive results amid challenges, new report finds
Custom & Advisory: How formal client listening programs can improve financial performance
LDO Index shows cost control still occupying the minds of corporate law department leaders: Podcast